ICT Layer, CRM (Customer Relationship Management) is a class of software that covers a wide arrangement of applications intended to help organizations oversee Customer information and association, access business information, automate sales, marketing and customer support and also manage employee, vendor and partner relationships. Regularly, CRM software is utilized as a part of the venture, however numerous items scale to a business of any size. It is fully customizable based on specific requirements of business organizations to incorporate specialized functionalities of those companies. Easily setup, manage and grow your business, in the cloud.
Company Name, Financial Year, Location (single/ multiple Center), User Details & Roles Management, system & admin preferences
Customer information, support information, problem requisition, Problem Approval, warranty received, after sales service.
Define Item, Store, Go-down/ warehouse / store, Stock Levels Receive & issue Goods,Stock Transfer, Stock Adjusting, Real-time Stuck Status.
Complain, Solved & Pending Report, Problem wise reports, approval status, customer requisitions reports, Section wise reports, inventory reports, current stock reports, summary reports, income/ expense report, graphical view & Customizable as per client’s requirements.Track inventory, receiving, and suppliers with detailed, up-to-date information. You can generate gate-pass and Label Printing. Also you can categorize product size, color and attribute.
Sign in and work from anywhere. Your support and reports are always available, always safe, and always up to date.
ICT Customer Relationship management software works on Smart Phone, iPad, Mac or PC. All you need is a browser.
You can now share your items between multiple locations and maintain Customer support center separately. You can view reports for each support center separately and easily switch center. Employees can be assigned to 1 or more stores for easy access control.
ICT Layer Customer Relationship management software is customizable. Easily configure features to match your business needs.
Our online hosted Customer Relationship management solution guarantees you'll spend more time focusing on what matters. We take care of all your security and backup needs.
We offer excellent technical support. You will never be left stranded with our comprehensive online forum and one-on-one support.
100% responsive & support all device
It refers to devices that are capable of displaying more pixels per square inch
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